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Troubleshooting Startup

Reader rating: 4 out of 10


Do you have Windows startup problems? Have you ever seen a screen that prompts you with five choices such as:

1. Normal
2. Logged
3. Safe-Mode
4. Step by Step Confirmation
5. Command Prompt

After several seconds, Windows will start up in normal mode. Why is this? This How-To Article can help you solve this problem.

Troubleshooting Startup

This happens because the "msdos.sys" file was changed. When this file is changed, Windows doesn't know exactly how to start up. To fix this file, follow these directions.

1. Click the Start button, point to Programs, point to Accessories, and select "MS-DOS Prompt" from the menu that appears.

2. Type: CD\

3. Press the Enter key.

4. Type: ATTRIB -R -A -S -H

5. Close the DOS window.

6. Click the Start button, point to Programs, point to Accessories, and select "Notepad" from the menu that appears.

7. Click the File menu and select "Open..." from the menu that appears.

8. Navigate to the "C:\" drive.

9. From the "Files of type:" drop-down menu, select "All Files".

10. Scroll through the list of files until you see "msdos.sys".

11. Click it and click the "Open" button.

12. Change the line: "BootMenu=1" to "BootMenu=0" (without the quotes).

13. If you see a line that says "Logo=0", then change this line to: "Logo=1" (without the quotes).

14. Save the file.

15. Close Notepad.

16. Restart your computer.

Tip: For more information on the msdos.sys file, visit Microsoft's web documentation.

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